Returns & Exchanges
At Hacksaw Gaming, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all original labels and tags are intact to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to any authorized courier drop-off point and keep your tracking receipt until your refund is processed.